M.B.A (Master in Business Administration) and PG Diploma Accommodation Operation Management - The PG Diploma in Accommodation Operations Management (PGDAOM) are designed for graduates willing to enter the world of hospitality with a passion for guest service and relations. These programs have been designed to offer proper knowledge in the management of the accommodation and different operations, while at the same time building competence in a particular area of resorts & hotels. There are numerous opportunities to progress in this area, and one can focus on specialist roles in Front Office and Housekeeping. Accommodation Operations & Management is designed for graduates with an aspiration to enter the world of hospitality with a passion for guest service and relations. The curriculum of both the courses integrates theoretical and practical components of study. These programs focuses to train students in Rooms Division Management (front office and housekeeping) by focusing on best practices for operational, strategic staff management in lodging establishments and train students in the operations of the PMS and ERP software.
Top Colleges
According to a recent study in the last decade, the hotel industry has been partly responsible for the growth of Tourism in India. There are many colleges in India that provide a full-time degree in Accommodation Operation and Management. These can be some top colleges like the Institute of Hotel Management (IHM, Delhi) and the Institute of Hotel Management, Catering Technology & Applied Nutrition. Some of the prestigious colleges that provide this course are mentioned below:
- Institute of Hotel Management (IHM, Delhi)
- Institute of Hotel Management (IHM, Mumbai )
- Institute of Hotel Management (IHM), Chennai
- Institute of Hotel Management, Catering Technology & Applied Nutrition
- Department of Hotel Management, Christ University
- Army Institute of Hotel Management and Catering Technology
- Institute of Hotel Management
- Institute of Hotel Management(IHM, Bangalore )
- Xavier Labour Relations Institute (XLRI), Jamshedpur
- Management Development Institute (MDI), Delhi
- Tata Institute of Social Sciences, Mumbai
- International Management Institute (IMI)-Delhi
- Xavier Institute of Social Service, Ranchi
- Indian Institute of Social Welfare and Business Management
- Indian Institute of Management (IIM) Ranchi
Highlights
The course study for Accommodation Operation and Management is the program referring to a master's degree. The Post Graduate Diploma and M.B.A in Accommodation and Operation and Management are some of the postgraduate courses, in this field. This section is designed with an aim to assist the students in understanding the details of the course and be, resouceful for a student at the same time.
| Courses |
1. Post Graduate Diploma in Accommodation Operation and Management 2. M.B.A ( Master in Business Administration) in Accommodation and Operation and Management. |
|---|---|
| Duration |
1. Post Graduate Diploma in Accommodation Operation and Management - 1 year and 6 months 2. M.B.A - 2 years |
| Eligibility | 50% marks in Graduation of any discipline from a recognized college or university |
| Admission Process |
1. Post Graduate Diploma in Accommodation Operation and Management - Merit-based admission/ Entrance and Personal Interview 2. M.B.A - Entrance and Personal Interview |
| Examination type | Semester wise |
| Course Fees |
1. Post Graduate Diploma in Accommodation Operation and Management - Rs 10,000 - Rs 1 lakhs 2. M.B.A in Accommodation Operation and Management - 3 lakhs - 5 lakhs |
| Top recruiting companies | Mapple Hotels Palaces & Resorts, Sayaji Hotel Limited, Cambay Hotels and Resorts, Oberoi Group of Hotels, Fortune Park Group of Hotels, ITDC Group of Hotels, Jaypee Group of Hotels, K Raheja Group of Hotels, Le Meridien Group of Hotels, Taj Group of Hotels, etc |
Eligibility
It is compulsory for each and every applicant to fulfill the minimum eligibility criteria to pursue a degree in Accommodation Operation and Management. The candidates should analyze and properly understand the eligibility criteria of the course. Aspirants should also apply carefully as incomplete and uneligible registrations are revoked or canceled. The eligibility section comprises certain criteria like academic qualifications, score in the entrance examination, etc for different degree levels. The eligibility criteria of Accommodation Operation and Management has been mentioned below:
| Courses | Duration | Eligibility |
|---|---|---|
| Post Graduate Diploma in Accommodation Operation and Management | 1 Year 6 months | 50% marks in Graduation of any discipline from a recognized college or university |
| M.B.A ( Master in Business Administration) in Accommodation and Operation and Management | 2 Years | 50% marks in Graduation of any discipline from a recognized college or university |
Top Recruiters
Hotel Industry has paid a huge contribution to the growth of tourism in India. Many international reputed hotel chains recruit students who have completed a degree in Accommodation Operation Management with lucrative salary packages. Some of the well-known recruiters are mentioned below:
- Mapple Hotels Palaces & Resorts
- Sayaji Hotel Limited
- Cambay Hotels and Resorts
- Oberoi Group of Hotels
- Fortune Park Group of Hotels
- ITDC Group of Hotels
- Jaypee Group of Hotels
- K Raheja Group of HotelsLe Meridien Group of Hotels
- Taj Group of Hotels
Admission Process
For PG Diploma Accommodation Operation Management
Most institutes offering this course admit students based on their performance in a relevant entrance test, followed by a round of Personal Interview. Some institutes conduct their own entrance tests for offering admission. The admission process generally varies across colleges. A few institutes also provide direct admission based on the candidate’s score at the level of graduation.
Some such entrance tests held in the country for admission to the course are:
- NCHM JEE (National Council for Hotel Management and Catering Technology Joint Entrance Exam)
- IIHM E-CHAT (International Institute of Hotel Management Electronic Common Hospitality Aptitude Test)
- AIMA UGAT (All India Management Association of Under Graduate Aptitude Test)
- UPSEE BHMCT (Uttar Pradesh State Entrance Examination of Bachelor in Hotel Management and Catering Technology)
- WBJEE HM (West Bengal Joint Entrance Exam of Hotel Management)
- IHM Aurangabad (Institute of Hotel Management)
- Oberoi STEP (System Training and Education Program)
For M.B.A in Accommodation Operation and Management
- For admission to MBA in Accommodation Operation and Management course, candidates are needed to qualify a relevant entrance exam such as CAT (Common Admission Test), XAT (Xavier Aptitude Test), GMAT (Graduate Management Admission Test), and CMAT (Combined Management Admission Test).
- A few institutes offering the course also conduct their own entrance examinations for candidates’ assessment. Also, some Indian universities offer admission to the course on the basis of the merit obtained by the candidates in the last qualifying exam and do not usually hold entrance tests for online education.
Syllabus
The Accommodation Operation Management syllabus may differ from one Institute to another. The syllabus of the course highlights the complete course curriculum of a particular degree. It is classified accordingly to the core subjects selected by the candidates.
For M.B.A
| Semester -1 | Semester - 2 |
| Hospitality Management Principles & Organizational Behavior | Human Resource Management |
| Hotel Accounting | Statistical & Quantitative Method |
| Hotel Economics | Public Relations & Corporate Communications |
| Managing Hospitality in the International Context | Strategic Management |
| Hospitality and Tourism Marketing | Research Methodology in Hospitality |
| Branding & Product Development in the Hospitality Industry | Sustainable Tourism Development |
| Front Office Management | The Art of Good Housekeeping |
| Accommodation Operations | Linen and Laundry Management |
| Resort Management | Room Division Management |
| Hotel Information System | |
| Semester - 3 | Semester - 4 |
| Successful Hospitality Project Design | Industrial Training |
| Ethical Business & CSR in Hospitality | |
| Customer Relationship Management | |
| Disaster Management | |
| Hospitality Law | |
| Hotel Housekeeping Operations | |
| Interior Designs and Furnishings | |
| Wellness and Spa Management | |
| Lobby Design Trends | |
| Time Share and Condominium Management |
Pg Diploma in Accommodation Operation and Management
| Semester - 1 | Semester - 2 |
|---|---|
| Accommodation Operations | Accommodation Management |
| Front Office Operations | Front Office Management |
| Supervisory Management | Interior Decoration |
| Accountancy | Hotel Accountancy & Costing |
| Communication | Business Communication |
| Semester - 3 | |
| Industrial Training |
Skills
The aspirants of the Accommodation Operation and Managemen should have some of the primary skills like communication skills and Interpersonal skills for a bright future in the long run. Not all skills are inherited rather many have endured a long practicing period and then have earned a particular skill set. Some of the important skills required in this field of Accessory Design are mentioned below
- Communication skills
- Computer knowledge
- Interpersonal skills
- Leadership quality
- Teamwork
- Accountability skills
- Knowledge of safety and hygiene issues
Top Entrances
Some of the top colleges in India offer admission into the Accommodation Operation and Management course on the basis of merit. However, there are many institutions that select candidates as per their scores in a particular entrance examination. Different private universities or colleges have their own entrance examination for this course. Many prestigious government institutions accept scorecard from a specified national level common entrance like CMAT, CAT, etc. When choosing Industrial Design as a career, the students need to qualify one of these entrance exams, they are mentioned below:
- NCHM JEE (National Council for Hotel Management and Catering Technology Joint Entrance Exam)
- IIHM E-CHAT (International Institute of Hotel Management Electronic Common Hospitality Aptitude Test)
- AIMA UGAT (All India Management Association of Under Graduate Aptitude Test)
- UPSEE BHMCT (Uttar Pradesh State Entrance Examination of Bachelor in Hotel Management and Catering Technology)
- WBJEE HM (West Bengal Joint Entrance Exam of Hotel Management)
- IHM Aurangabad (Institute of Hotel Management)
- Oberoi STEP (System Training and Education Program)
- CAT (Common Admission Test)
- XAT (Xavier Aptitude Test)
- GMAT (Graduate Management Admission Test)
- CMAT (Combined Management Admission Test)
- ATMA ( AIMS Test for Management Admissions)
- MAT ( Management Aptitude Test)
Career
Many top-level hotel companies are working in this industry for more than 50 years and are very well known for its lucrative professional opportunities. This field offers an abundance of options from various established companies. Many candidates do get selected directly in their college campus recruitment by some of the prominent companies in our country. Some of the top career or job profiles are mentioned below:
| Job Prospectus | Job Description | Salary |
|---|---|---|
| General Managers | General Managers are tasked with overseeing daily business activities, improving overall business functions, training heads of departments, managing budgets, developing strategic plans, creating policies, and communicating business goals | 5 lakhs - 20 lakhs |
| Resident Managers | A Resident Manager is a manager who lives on the hotel property. He/she is on-call any time of day or night and his purpose is to assist the General Manager with the smooth and profitable running of the hotel | 3 lakhs - 7 lakhs |
| Executive Housekeepers | Executive housekeepers are in charge of overseeing and directing the cleaning activities for a business or hotel. The work schedules are prepared and planned in advance by the executive housekeeper, | 3 lakhs - 6 lakhs |
| Front Office Managers | A hotel Front Office Manager is tasked with making sure that the Front Office – the place where guests first come into contact with the hotel and staff – runs smoothly and effectively, ensuring the front desk provides a professional and friendly service for guests | 2 lakhs - 8 lakhs |
| Convention Services Managers | Convention services managers reserve conference rooms and coordinate services for groups and organizations holding meetings, conventions, and other events on hotel grounds. They may organize banquet or catering services, reserve video or audio equipment, and plan any changes to the configuration of the event | 3 lakhs - 10 lakhs |
| Logistics Coordinator | Works in transportation or warehousing of goods. Processes orders and oversees the cycle of order fulfillment. Responsible for making sure supplies, stock, materials, packages, and/or products are processed through the delivery and/or warehouse system efficiently and safely. | 4 lakhs - 8 lakhs |
FAQ's
Q: What is the principal objective of this course?
A: The principal objective of this course is designed to offer proper knowledge in the management of the accommodation and different operations, while at the same time building competence in a particular area of resorts & hotels
Q: What are the top entrances for this course?
A: The top entrances for this course are mentioned below:
1. NCHM JEE (National Council for Hotel Management and Catering Technology Joint Entrance Exam)
2. IIHM E-CHAT (International Institute of Hotel Management Electronic Common Hospitality Aptitude Test)
3. CAT (Common Admission Test)
4. GMAT (Graduate Management Admission Test)
Q: What are the top colleges providing a course in Accommodation and Operation and Management?
A: The top colleges are mentioned below:
1. International Management Institute (IMI)-Delhi
2. Xavier Institute of Social Service, Ranchi
3. Indian Institute of Social Welfare and Business Management
4. Institute of Hotel Management (IHM, Delhi)
5. Institute of Hotel Management (IHM, Mumbai )
6. Institute of Hotel Management (IHM), Chennai
Q: What are the top career options in this filed?
A: The top career profiles associated with the course are mentioned below:
1. General Managers
2. Resident Managers
3. Convention Services Managers
4. Front Office Managers
Q: What are the important skills required in this filed?
A: The important skills required in this field are mentioned below:
1. Communication skills
2. Computer knowledge
3. Interpersonal skills
4. Leadership quality
5. Teamwork
Q: What is the duration of the course?
A: The duration of P.G Diploma is 1 Year and 6 months and for M.B.A is 2 Years
Q: What is the minimum eligibility for this course?
A: The minimum eligibility for this course is that the student should have 50% marks in Graduation of any discipline from a recognized college or university.
Q: Who are the top recruiters in this field?
A: The top recruiters are mentioned below:
1. Mapple Hotels Palaces & Resorts
2. Sayaji Hotel Limited
3. Cambay Hotels and Resorts
4. Oberoi Group of Hotels
5. Fortune Park Group of Hotels
