Housekeeping courses offer theoretical as well as practical knowledge related to maintaining the comfort and cleanliness of the establishment. After completing a house keeping course, an aspirant can work at hotels, resorts, lodges, guesthouses, travel and tour agencies etc.
The students who opted housekeeping as a course of study will be working in the laundry room, ironing and laundering towels as well as sheets, cleaning rooms, emptying trash, bed making and cleaning windows. Aspirants working in a house keeping job profile not only need to be well-versed with their primary job but should also have adequate knowledge of gardening, superiority control, laundry operations, cost control and guest relations
Most colleges offer diploma and certificate courses in house keeping as a hospitality specialization. These include:
1. Post Graduate Diploma in Accommodation Operation and Management,
2. Diploma in House Keeping Management, Diploma in Housekeeping and Maintenance,
3. M.B.A in Accommodation and Operations Management
4. Diploma in Housekeeping / Accommodation Operation Management,
5. Certificate course in House Keeping,
6. Post Graduate Management Programme in Housekeeping Management,
7. Diploma in House Keeping and Laundry Operations,
8. Certificate in Housekeeping Operation.
9. UG Diploma in Housekeeping, etc.
Top Colleges
1. State Institute of Hotel Management and Catering Technology
2. Ranjita Institute of Hotel Management and Catering Technology
3. Institute of Hotel Management, Catering Technology and Applied Nutrition
4. Ashok Institute of Hospitality and Tourism Management
5. Institute of Hotel Management
6. State Institute of Hotel Management
7. Institute of Hotel Management
8. Starex University
9. Chandigarh Institute of Hotel Management and Catering Technology
10. South Delhi Polytechnic for Women
11. All India Institute of Management Studies
12. Maharshi Dayanand University
13. Allied Institute of hotel management and culinary arts
14. Amrapali Institute of Applied Sciences
15. FCI Institute of Management
16. Gautam Institute of Hotel Management
17. MGR Institute of Hotel Management
18. Pacific Institute of Hotel Management
19. Pondicherry Institute of Hotel Management and Catering Technology
20. RIMT University
Highlights
| Course Level | Diploma and P.G |
| Duration | Diploma - 1 year and P.G. 2 Years |
| Examination Type | Semester type or Yearly exam |
| Eligibility | Diploma - 10+2 and P.G. - Graduation in any discipline |
| Admission Process | AIHMCT WAT, AIMA UGAT, BIT Mersa Hotel Management Exam, BVP CET |
| Top recruiting organizations | Carlson Hotels, Hilton, Jaypee Hotels, Marriott Hotels, Oberoi Hotels, Park Plaza, Taj group of Hotels, The Grand |
| Top recruiting areas | Hotels, Resorts, Tour and Travel Agencies, Restaurants, Lodges, Guesthouses |
| Top job profiles | Laundryman, Linen keeper, Tailor, Laundry Master, Executive Housekeeper |
Eligibility
| Course | Duration | Eligibility | Entrance |
| M.B.A in Accommodation and Operations Management ( P.G.) | 2 Years | Graduate in any Discipline with minimum 50% of marks | AIHMCT WAT, AIMA UGAT, BIT Mersa Hotel Management Exam, BVP CET |
| Diploma (U.G.) | 1 Year | 10+2 with minimum 50% marks | Many colleges have their own entrances, or on merit based but some of the commonly accepted entrances are: AIHMCT WAT, AIMA UGAT, BIT Mersa Hotel Management Exam, BVP CET |
| Certificate Course | 3 months - 12 months | 10+2 or graduation with minimum 50% marks | The colleges have their own mode of selection through their own entrances or merit based |
Top Recruiters
1. The Taj Group of Hotels
2. Marriott International, Inc.
3. Hyatt Hotels
4. ITC Group of Hotels
5. The Leela Palaces, Hotels & Resorts
6. Accor Hostels
7. Intercontinental Hotels & Resorts Group
8. Hilton Worldwide
9. Courtyard by Marriott
10. Oberoi Group of Hotels etc.
Admission Process
Admission for this course is based on merit-based or entrance-based. Most of the colleges select students based on the marks obtained in 10+2 examination or an equivalent examination for admissions. Some colleges conduct entrance exams to check their communication skills, interpersonal skills, etc. entrance exams like
1. AIHMCT WAT
2. AIMA UGAT
3. BIT Mersa Hotel Management Exam
4. BVP CET
Based on student’s performance in the entrance exam, candidates are selected for admissions in this course. Interested candidates can apply for this course through online/ offline application process
Syllabus
For M.B.A in Accommodation and Operations Management:
| Semester - 1 | Hospitality Management Principles & Organizational Behavior Hotel Accounting Hotel Economics Managing Hospitality in the International Context Hospitality and Tourism Marketing Branding & product Development in Hospitality Industry Front Office Management Accommodation Operations Resort Management |
| Semester - 2 | Human Resource Management Statistical & Quantitative Method Public Relations & Corporate Communications Strategic Management Research Methodology in Hospitality Sustainable Tourism Development The Art of Good Housekeeping Linen and Laundry Management Room Division Management Hotel Information System |
| Semester - 3 | Successful Hospitality Project Design Ethical Business & CSR in Hospitality Customer Relationship Management Disaster Management Revenue Management Hospitality Law Hotel Housekeeping Operations Interior Designs and Furnishings Ecotel Management Wellness and Spa Management Lobby Design Trends Time Share and Condominium Management |
| Semester - 4 | Industrial Training |
For Housekeeping Diploma and Certificate Courses
| Post Graduate Diploma in Accommodation Operation and Management | Accommodation Operations Front Office Operations Supervisory Management Accountancy Communication Accommodation Management Front Office Management Interior Decoration Hotel Accountancy & Costing Business Communication |
| Diploma in House Keeping | Communicative English & Computer Fundamentals House Keeping Operation Interior Decoration Elements Of Industry Decoration Linen/ Laundry First Aid/ Hygiene/ Maintenance Domestic House Keeping |
| Diploma in House Keeping Management | Housekeeping Procedures Hotel guest room Cleaning Science Cleaning Equipment Care and Cleaning of Different Surfaces Planning Guest Room Layout Identification of Cleaning Equipment Cleaning of Different Surface Stain Removal and Flower Decoration Flower Arrangements Interior Decoration Lighting and Colour Scheme Scrubbing |
| Diploma in Housekeeping and Maintenance | Housekeeping Interior Decoration Hygiene and Hotel Maintenance Business Communication |
| Certificate course in House Keeping | Introduction to Service Sector Attributes of Housekeeping Service Personnel Evolution of Lodging Industry Hierarchy in Housekeeping Department Cleaning Equipments and Cleaning Agents Ceramics, Glass, Plastics, Linen and Uniforms Bed and Bedding Carpet cleaning and Flower Arrangements Cleaning Sanitary Fittings and Pest Control Interdepartmental Coordination and Safety at Work |
| Diploma in Housekeeping Operation | Housekeeping, Hygiene and Sanitation Computer Applications French for Hospitality Personality and Communication Development Interior Decoration Housekeeping Business Communication |
| Certificate in Housekeeping Management | Housekeeping Operations Financial Management Leadership Human Resources Management |
| Post Graduate Diploma in Accommodation Operation Management | Accommodation Operations Front Office Operations Supervisory Management Accountancy Communication Accommodation Management Front Office Management Interior Decoration Hotel Accountancy & Costing Business Communication |
| Diploma in Housekeeping and Utility | Housekeeping Interior Decoration Hygiene and Hotel Maintenance Business Communications |
| Certificate in Hotel and Hospital Housekeeping | Hotel House keeping Communication Theory |
Skills
The students who want to make a career in housekeeping should be multi-taking and should have the efficiency in planning and organizing the work assigned to them.
Important skills:
1. Self-motivation
2. Good organising skills
3. Good decision making abilities
4. Good planning abilities
5. Discipline
6. Team spirit
7. Outgoing and pleasant personality
8. Good communication skills
9. Polite demeanor
10. Creativity
11. Customer oriented approach
12. Responsibility
13. Ability to adjust in a crowd/ different circumstances
14. Ability to be committed and dedicated to a task
15. Confidence
16. Good Listener
17. Willingness to work long and odd hours
18. Ability to multi-task
Top Entrances
There are some entrance scores that are commonly accepted by many different hotel management institutions. But there are some institutions who that have their own entrance examinations. Here are some of the top entrances that are commonly accepted by the institutions:
1. AIHMCT WAT
2. AIMA UGAT
3. BIT Mersa Hotel Management Exam
4. BVP CET
Career
| Job prospectus | Job Description | Salary per annum |
| Laundryman | Laundryman in responsible for operating washing or dry cleaning machines to wash household things such as cloth garments, leather, fur, suede, blankets, rugs, linens, carpets, and draperies | 2,00,000 |
| Linen keeper | Linen keepers are responsible for performing any combination of light cleaning duties, commercial establishments, and maintain private households. Some other duties are making beds, cleaning rooms and halls, replenishing linens, and vacuuming. They are also responsible for maintaining linen rooms, and keep the linen rooms clean at all times | 3,80,000 |
| Tailor | Tailors are responsible for developing and designing for garments, copying an existing design garments, and adapting existing designs for garments. They also alter garment and join some parts, using the sewing machines or needle and thread to form a finished format. They can work in Garments, showrooms, and some of them work at homes | 1,77,000 |
| Executive Housekeeper | Executive housekeepers are responsible for overseeing and directing the cleaning activities for a hotel or a business. They will prepare and plan in advance and they handle customer complaints and services as well. They ensure that other workers have the proper tools to perform the house handling services | 3,05,000 |
FAQ's
Q: What are the top entrances for the M.B.A Accommodation and Operation Management?
A: The top entrances for the stream are as follows:
1. AIHMCT WAT
2. AIMA UGAT
3. BIT Mersa Hotel Management Exam
4. BVP CET
Q: What are the duration of the course?
A: The duration of the courses is mentioned below:
P.G. 2 Years
Diploma: 1 year
Certificate Curse 3 months to 12 months
Q: Who are the top recruiters in this field?
A: The top recruiters in this field are :
1. The Taj Group of Hotels
2. Marriott International, Inc.
3. Hyatt Hotels
4. ITC Group of Hotels
5. The Leela Palaces, Hotels & Resorts
Q: What are the skills required in this field?
A: The skills required in this field are:
1. Self-motivation
2. Good organising skills
3. Good decision making abilities
4. Good planning abilities
5. Discipline
Q: What are the top job prospectus in this field?
A: The top job prospectus in this field are:
Laundryman
Linen Keeper
Tailor
Executive Housekeeper
Q: The examination in this course is a semester type or yearly examination ?
A: The examination for the course of P.G M.B.A is Semester type, for Diploma its yearly examination, and for certificate course the examination will be organised by the organizing authority.
Q: What is the eligibility criteria for the P.G course?
A: The minimum eligibility criteria for the P.G. course is Graduate in any discipline with 50% minimum marks.
Q: What is the minimum eligibility for the diploma course?
A: The minimum eligibility for the diploma course is 10+2 or graduation in any discipline with 50% minimum marks.
