Syllabus:
1- Introduction To Airport Division
2- Aviation Fundamentals
3- Reservations: Baggage Screeing and Queue Management
4- Check-in Procedures
5- Baggage Make-Up Areas
6- Security Hold Areas and Boarding gate
7- Boarding Gate Formalities and Announcement
8- Arrival Procedures
9- Ramo Management
10- Frequent Flyer Program
11- SABRE- basic Reservations and Check-in
12- Airport Familiarization Visit
